This policy explains how Saphéon collects, uses, and shares personal information when you visit this website, contact us, or ask to receive event news.
1. Who we are
Saphéon is responsible for the personal information described in this policy. Questions or privacy requests can be sent to hello@sapheon.co.
2. Information we collect
We may collect:
- Information you provide, such as your name, email address, organization, and enquiry.
- Subscription information, including your email address, event or city interests, communication preferences, and signup records.
- Basic technical information, such as IP address, browser and device details, requested pages, timestamps, and security or error data processed by our hosting and network providers.
- Analytics information, unless you disable analytics cookies, such as pages viewed, approximate location, referring websites, device information, and successful signup or enquiry submissions.
Contact forms are used to respond to your enquiry; they do not subscribe you to marketing. Newsletter forms explain the event updates and general Saphéon news you are requesting.
3. How we use information
We use personal information to:
- respond to enquiries and take steps you request;
- send event news when you have asked us to do so;
- understand how visitors find and use the website;
- operate, secure, troubleshoot, and improve the website; and
- meet legal, regulatory, and recordkeeping obligations.
Where applicable, we rely on your consent for marketing; our legitimate interests in responding to enquiries and operating and protecting the website; steps you request before entering a contract; and legal obligations. You can withdraw marketing consent at any time. Website analytics operates on an opt-out basis as described below.
5. When we share information
We use service providers for hosting, security, and email, including Resend for enquiry delivery and newsletter management, and Google for the services described above. We may also disclose information to professional advisers or where required by law. We do not sell personal information.
Our enquiry forms use Cloudflare Turnstile to help prevent spam and automated abuse. It processes technical browser and device signals for this security check. See the Cloudflare Turnstile Privacy Addendum for details.
6. International transfers
Our providers may process information outside your country, including in the United States. Contact us for details about the processing locations and transfer arrangements relevant to your information.
7. Retention
We retain enquiries as needed to respond and manage the resulting relationship; subscription and consent records to manage your preferences and honour opt-outs; and technical information as needed for security and site analysis. Records may be kept longer where needed to meet legal obligations or resolve claims.
8. Your choices and rights
You can unsubscribe using the method provided in a marketing email or by writing to hello@sapheon.co. Depending on where you live, you may also have rights to access, correct, delete, restrict, or receive a copy of your information, or to object to certain uses. You may lodge a complaint with your local data protection authority.
9. Age
This website is not intended for children. Saphéon events are available only to guests who meet the legal drinking age stated for the relevant event and location.
10. Changes to this policy
We may update this policy as the website and our services evolve. We will post the revised version here and update its effective date.